Jeff Ray, CEO SolidWorks congratulating CAPINC applications engineers on winning the SolidWorks Customer Satisfaction Award for North America CAPINC has established a reputation as the leading service and support provider for SolidWorks in New England. Since our founding in 1990, we have followed this ideal: Provide the best support, and the rest will follow.

Ten engineers are on staff full-time to support SolidWorks CAD software, Simulation, Enterprise PDM, SolidWorks product data management software and Dimension 3D Printers. Each of us has a mechanical engineering background, with extensive industry experience and/or advanced degrees, prior to becoming dedicated to supporting MCAD and related tools. We hold multiple Certifications in SolidWorks, PDM and Dimension training and technical support. Training classes provide the foundation of knowledge for our customers. Our training rooms are equipped with 30 workstations, 19" flat-panel displays, and video Link Systems that allow the instructor to broadcast to each student's screen. Our class size is capped at 10 students to ensure individual attention. Technical support is provided by phone, email, and on-site visits as required. The support department is armed with the latest desktop and laptop workstations, digital phone systems, email, and FTP services to best respond to our customers.   Call: 800-424-2255 x1000 Consulting time is available for PDM implementation, design and analysis challenges, data migration, and advanced seminars delivered on-site. We have helped a diverse range of businesses to improve by successfully implementing SolidWorks and other product design tools from CAPINC. The quality of our service is appreciated both by large corporations, with complex data migration issues, PLM integration, and multi-site coordination; and by small companies, with as few as one employee whose livelihood depends on successful use of his or her CAD system. We're here to help you make more money.

"Just wanted to let you know how pleased I am with both the software and your service. I am completely blown away by the added features in 2005 as opposed to 2001, so many useful tools, and I've only scratched the surface of what I know to be available. I also had occasion to use your tech support, what basically boiled down to me not reading correctly, and installing with the wrong options, your tech people were very helpful and knowledgeable. It's so refreshing to speak to someone in tech support who knows the product, and isn't just interested in reading me a script. Great job! Thanks again for getting this to us so quickly, and thanks for a great product and support." - Eric Scott, Explosive Fitness