SolidWorks Customer Service Award 2007
Computer-Aided Products Awarded Number One in Customer Satisfaction in North America by SolidWorks Corporation
Secret to Success is Providing Local Support to New England Engineering and Design Companies
Peabody, MA (For immediate release) At SolidWorks World 2007 in New Orleans, SolidWorks Corporation recognized Computer-Aided Products, Inc. (CAPINC) for the highest level of customer satisfaction in North America. Javelin Technologies (Oakville, Ontario) was runner-up. The award was based on customer survey data.
“This is another reason why SolidWorks is so successful in the marketplace,” said Dana Seero, president of Computer-Aided Products. “The customer always comes first. SolidWorks has developed many programs that help us deliver outstanding service to our customers.
“It is very gratifying to see our continual investments in support staff, training hardware and facilities, and our CAP University program recognized,” continued Seero. “We’ve always focused our efforts to support customers with very demanding design environments, whether at large corporations, or small businesses. Our growth has allowed us to hire a larger, more experienced staff than is available to users of other CAD products. This award inspires us to improve even more.”
“CAP set the standard for excellence in customer satisfaction in 2006," said Jeff Ray, COO SolidWorks Corporation. "We applaud Computer-Aided Products for this important achievement. We recognize the value of providing the best possible ownership experience for the customer. This award demonstrates CAP’s commitment to providing an outstanding support experience while helping customers extend their competitive advantage and bring innovative design ideas to reality.”
About Computer-Aided Products (www.capinc.com)
With three offices and 20 mobile training systems to support New England, Computer-Aided Products is a leading regional reseller of CAD/FEA/PDM software, rapid prototyping systems, training, consulting, and support. Our engineering staff includes experts in design, analysis, drafting, PDM, and Windows networks. With over 17 years of practical experience, we help customers optimize their product development. For more information about Computer-Aided Products, visit our website (www.capinc.com) or call 800.424.2255.
About SolidWorks Corporation (www.solidworks.com)
SolidWorks Corporation, a Dassault Systèmes S.A. (Nasdaq: DASTY, Euronext Paris: #13065, DSY.PA) company, develops and markets software for design, analysis, and product data management. It is the leading supplier of 3D CAD technology, giving teams intuitive, high-performing software that helps them design better products. For the latest news, information, or an online demonstration, visit the company’s Web site (www.solidworks.com) or call 1-800-693-9000 (outside of North America, call +1-978-371-5000).
|