SAN DIEGO (Dec. 3, 2007) – SolidProfessor today announced it has begun a partnership with CAPINC to provide its custom support solution to the CAPINC client base. SolidWorks Corporation recognized CAPINC for the highest level of customer satisfaction in North America for 2006.
“We are happy to provide our SolidWorks support solution to such a respected company in the SolidWorks community. We see the demand for professionals skilled with SolidWorks continuing to expand, and supporting companies like CAPINC is a great opportunity for our company,” said David Ptak, President of SolidProfessor.
“CAP set the standard for excellence in customer satisfaction in 2006," said Jeff Ray, COO SolidWorks Corporation. "We applaud Computer-Aided Products for this important achievement. We recognize the value of providing the best possible ownership experience for the customer. This award demonstrates CAP’s commitment to providing an outstanding support experience while helping customers extend their competitive advantage and bring innovative design ideas to reality.”
SolidProfessor, a SolidWorks Solution Partner, has developed a custom training and support solution integrated inside the SolidWorks design environment that compliments the First Class training and support services offered by CAPINC. Now CAPINC training and support services will include on-demand multimedia content developed by SolidProfessor’s team of certified SolidWorks Professionals and Instructors. CAPINC customers will have access to SolidProfessor’s proprietary Learning Management System (LMS) that includes quick search functionality; real time course updates, semi-monthly Tips and Tricks, automatic progress tracking, a custom course builder, online testing and reporting, and exercises with downloadable part files.
In addition to the SolidProfessor LMS, CAPINC customers now have access to the first of its kind SolidProfessor “Search-On-Demand” productivity add-in for SolidWorks. This brand new CAPINC Resource Center provides users with instant access to ongoing training at the click of a mouse without ever leaving the SolidWorks design environment. Installed as an add-in and accessible through the SolidWorks Task Pane, the CAPINC Resource Center makes it easier than ever for CAD Professionals to get their design questions answered with the least disruption to their work flow.
About SolidProfessor
SolidProfessor is a SolidWorks Solution Partner 100% focused on creating the very best self-paced multimedia training experience for users of SolidWorks and SolidWorks-related products. The mission of SolidProfessor is to provide the highest quality and best training value for all levels of SolidWorks users. SolidProfessor products may be ordered direct or from a growing number of authorized resellers worldwide. It's the simple, effective and different way to learn SolidWorks. For more information visit www.solidprofessor.com.
About CAPINC (Computer-Aided Products)
CAPINC was awarded number one in customer satisfaction in North America in 2006 by SolidWorks Corp. CAPINC provides outstanding support for SolidWorks, COSMOSWorks®, and PDMWorks® Enterprise customers throughout New England. For more information about CAPINC, visit the website (www.capinc.com) or call 800.424.2255.
