Customer Testimonials
"CAPINC set a new standard for support excellence with their second award [for customer satisfaction in 2008] in three years. They have once again delivered the most outstanding ownership experience for their SolidWorks, Simulation, and Enterprise PDM customers." - Jeff Ray, CEO of DS SolidWorks Corp.
"CAP set the standard for excellence in customer satisfaction in 2006. We applaud Computer-Aided Products for this important achievement. We recognize the value of providing the best possible ownership experience for the customer. This award demonstrates CAP's commitment to providing an outstanding support experience while helping customers extend their competitive advantage and bring innovative design ideas to reality."
- Jeff Ray, COO SolidWorks Corporation
“CAP's 4-day training session was the best presentation I ever attended for training on new CAD software (SolidWorks). Jason Pancoast’s teaching technique was organized, lucid and effective. Considering the varied background of the attendees, I was surprised to see that all attendees seemed to be making progress through the course, including newcomers to the 3D CAD design environment.”
- Mike Amaral, Design Engineer, Foster-Miller Inc., Waltham MA
“Unmatched ownership & accountability for delivering on expectations. Problems surface when dealing with software and data migrations – it’s the handling of these problems that sets CAPINC apart.”
- Rick Ekstrom, Senior Director, Operations, Caliper Life Sciences
"CAPINC sought to fully understand our PDM needs before anything materialized during implementation. The implementation was finished on time and we were up and running the following business day. Well done CAPINC!"
- Clark Anderson, Sr. Mechanical Engineer, Optiwind
“Keith Pedersen has the SolidWorks dexterity of a Chinese gymnast and the propensity for entertaining a crowd without the use of face paint. You will surely learn something new about SolidWorks after he’s done!” – Edson Gebo, Co-chair of the CMNC-SWUG
“I cannot imagine that there is a better reseller of anything on this planet. The support we have had from CAPINC is just phenomenal.”
- Michael Rogers, Senior Principal Mechanical Engineer, TAC, Inc.
“The instructor really enjoys training and he makes the class entertaining and relaxing without sacrificing the importance of our mission: to learn. You are fortunate to have someone like him. I am scheduled for another course soon and I am looking forward to it.”
- Charles Kay, Sr. Designer, Masoneilan/Dresser
“I have been a Pro E user for about 12 years. I was concerned about the cross over. As the class progressed I began to realize the ease of use SolidWorks brings to the table. I can spend more time on design work rather than CAD issues.”
- Todd Ellsworth, Principal Mechanical Engineer, Mercury Computer Systems
“The instructor provided excellent training at a professional level and in a relaxed environment. His depth of knowledge in the subject matter was apparent as he answered all questions in a very thorough and complete manner. I recommended this Advanced Surfacing class to all my co-workers here at Draeger.”
- Matt Dolan, Staff Engineer, Draeger Medical Systems, Inc
“The SolidWorks Essentials course was a wonderful combination of theory and practice and really allowed me to gain a glimpse into the amazing potential of the program.” – Megan Holmes, Research and Development Engineer, Mitralign
“You guys rock!”
– Chad Greenlaw, Manufacturing Engineer, Tissuelink Medical, Inc.
"SolidWorks Essentials was a great class. We covered a LOT of material, and yet I came away feeling like I had a good handle on it."
- Matt McColley, Engineering Manager, Index Packaging, Inc.
"Just wanted to let you know how pleased I am with both the software and your service. I am completely blown away by the added features, so many useful tools, and I've only scratched the surface of what I know to be available. I also had occasion to use your tech support, what basically boiled down to me not reading correctly, and installing with the wrong options, your tech people were very helpful and knowledgeable. It's so refreshing to speak to someone in tech support who knows the product, and isn't just interested in reading me a script. Great job!"
- Eric Scott, Explosive Fitness
“Thank you so much for solving all of my current SolidWorks problems and answering all of my questions. I have complete confidence that I can change part and assembly names while maintaining references. You fixed that floating dimension that has been driving me nuts and you fixed my "Isolate command not working" problem! I learned more in that one call than in a month of knocking my head against my monitor. You can take the rest of the day off!”
- Cindy Berend, Mechanical Engineer, CRB Mechanical Design
"The training and support have consistently surprised me with how good they are. I got more out of your Five day essentials class for SolidWorks than three semesters of Autocad and one of Inventor. And I don't owe you twenty grand!"
- David Lefort, Tenebraex Corp
"As a new user of SolidWorks, I was lost. However, I had an excellent teacher who made the learning experience enjoyable. CAP training was able to give me the tools and confidence that I needed to become proficient with SolidWorks."
- Aaron Cox, Research Associate EIT, Hydro-Photon, Inc. - SteriPEN...Safe Drinking Water Anywhere
"A lot of design firms are big on surprise. We are anti-surprise. We aim to impress not surprise. That's why we brought our prototype production shop inhouse. Having the ability to develop 3 or 4 different solutions to a problem and present them to the client, actually have them hold them in their hand, has given us the edge to ensure customer satisfaction and improve our time to market. Of course, having the right tools to meet the needs of our clients is critical to our success and the Dimension 3D modeler has changed the way we develop products. CAP has been there to support us - providing the software and training to keep Helix on the forefront of technology in our industry."
- Joe Schappler, Principal, Helix Design Services
“The SolidWorks training was more than I expected and I retained 99 percent of what was taught. I would highly recommend CAP training.”
- Steven C. Cote Sr., Manufacturing Engineer, Berkshire Manufacturing |
