CAPINC Directions, Testimonials, Careers and Company Info
With three offices and 20 mobile training systems to support New England, Computer-Aided Products is a leading regional reseller of CAD/FEA/PDM software, rapid prototyping systems, training, consulting, and support. Our engineering staff includes experts in design, analysis, drafting, PDM, and Windows networks. With over 17 years of practical experience, we help customers optimize their product development. Customer Testimonials
2007Awards
• CAPINC was one of 3 VARs in North America (and the only one in New England) awarded the Elite Club 190 Award. This award recognizes SolidWorks resellers who have achieved the highest standards of Customer Retention and Subscription Renewals, as well as meeting the highest levels of new customers buying first time support.
• Awarded the Exclusive SolidWorks Presidents Club Award for continued growth
• CAPINC has been in the top five VARs in North America for customer satisfaction since SolidWorks began surveying customers.
• Keith Pedersen was awarded the distinction of “SolidWorks Elite Applications Engineer.” He joins CAPINC engineering manager Jason Pancoast to represent CAPINC as one of the few VAR’s in the world to have 2 applications engineers with extensive certification credentials.
• CAPINC received an Honorable Mention for outstanding participation in user group events by attending meetings, providing technical presentations, being proactive in notifying customers of upcoming meetings and/or user group events, and who work with group leaders to strengthen and grow their local user group chapter.
• CAPINC account managers Ross Taylor and Chris Blanc were honored with the elite “110 Club” award for achieving top sales goals. Ross was additionally inducted into the “500 Club” for outstanding sales performance.
• Bonnie Fladung, director of marketing, was recognized in the Northeast region for exceptional marketing planning.
2006 and prior Awards
• Awarded #1 for Customer Satisfactionin North America by SolidWorks Corporation 2006
• Awarded SolidWorks "Elite Application Engineer" to CAP Engineering Manager Jason Pancoast
"CAP set the standard for excellence in customer satisfaction in 2006. We applaud Computer-Aided Products for this important achievement. We recognize the value of providing the best possible ownership experience for the customer. This award demonstrates CAP's commitment to providing an outstanding support experience while helping customers extend their competitive advantage and bring innovative design ideas to reality."
“CAP's 4-day training session was the best presentation I ever attended for training on new CAD software (SolidWorks). Jason Pancoast’s teaching technique was organized, lucid and effective. Considering the varied background of the attendees, I was surprised to see that all attendees seemed to be making progress through the course, including newcomers to the 3D CAD design environment.”
“Keith Pedersen has the SolidWorks dexterity of a Chinese gymnast and the propensity for entertaining a crowd without the use of face paint. You will surely learn something new about SolidWorks after he’s done!” – Edson Gebo, Co-chair of the CMNC-SWUG
“I cannot imagine that there is a better reseller of anything on this planet. The support we have had from CAPINC is just phenomenal.”
- Michael Rogers,
Senior Principal Mechanical Engineer,
TAC, Inc.
“The instructor really enjoys training and he makes the class entertaining and relaxing without sacrificing the importance of our mission: to learn. You are fortunate to have someone like him. I am scheduled for another course soon and I am looking forward to it.”
“I have been a Pro E user for about 12 years. I was concerned about the cross over. As the class progressed I began to realize the ease of use SolidWorks brings to the table. I can spend more time on design work rather than CAD issues.”
“The instructor provided excellent training at a professional level and in a relaxed environment. His depth of knowledge in the subject matter was apparent as he answered all questions in a very thorough and complete manner. I recommended this Advanced Surfacing class to all my co-workers here at Draeger.”
“The SolidWorks Essentials course was a wonderful combination of theory and practice and really allowed me to gain a glimpse into the amazing potential of the program.” – Megan Holmes,
Research and Development Engineer, Mitralign
"Just wanted to let you know how pleased I am with both the software and your service. I am completely blown away by the added features, so many useful tools, and I've only scratched the surface of what I know to be available. I also had occasion to use your tech support, what basically boiled down to me not reading correctly, and installing with the wrong options, your tech people were very helpful and knowledgeable. It's so refreshing to speak to someone in tech support who knows the product, and isn't just interested in reading me a script. Great job!" - Eric Scott, Explosive Fitness
“Thank you so much for solving all of my current SolidWorks problems and answering all of my questions. I have complete confidence that I can change part and assembly names while maintaining references. You fixed that floating dimension that has been driving me nuts and you fixed my "Isolate command not working" problem! I learned more in that one call than in a month of knocking my head against my monitor. You can take the rest of the day off!”
"The training and support have consistently surprised me with how good they are. I got more out of your Five day essentials class for SolidWorks than three semesters of Autocad and one of Inventor. And I don't owe you twenty grand!"
"As a new user of SolidWorks, I was lost. However, I had an excellent teacher who made the learning experience enjoyable. CAP training was able to give me the tools and confidence that I needed to become proficient with SolidWorks."
- Aaron Cox, Research Associate EIT, Hydro-Photon, Inc. - SteriPEN...Safe Drinking Water Anywhere
"A lot of design firms are big on surprise. We are anti-surprise. We aim to impress not surprise. That's why we brought our prototype production shop inhouse. Having the ability to develop 3 or 4 different solutions to a problem and present them to the client, actually have them hold them in their hand, has given us the edge to ensure customer satisfaction and improve our time to market. Of course, having the right tools to meet the needs of our clients is critical to our success and the Dimension 3D modeler has changed the way we develop products. CAP has been there to support us - providing the software and training to keep Helix on the forefront of technology in our industry."
"I go back 15 years with CAP, to the days when it was 3 people in a Marblehead store front. It’s been a pleasure to see the business grow and prosper, but not a surprise. CAP has always represented the right products at the right time, and the quality of tech support and customer service is absolutely the best of any company I've worked with."
- Arthur Woodbury P.E., Woodbury Engineering
CAP President Dana Seero with SolidWorks co-founder Jon Hirschtick
"With their technical expertise, industry-specific knowledge and wide range of training and services focused in New England, Computer-Aided Products has always provided their clients with a total SolidWorks solution. The CAP support team members are the kind of people that make our SolidWorks community so special. By adding this new dedicated training facility they will be able to provide even higher levels of service to our customers."
